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SERVICE CATALOG MANAGEMENT | Learn and Gain - Service Center and Computer Store examples
 
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ITIL Service Catalog explained using various real life examples for better understanding. We have leveraged a CAR Service center and a COMPUTER STORE to explain on Service Catalog Management. Computer store used to explain Business and Technical Service Catalog.
Views: 6040 Purushothaman D
Creating Service Catalog Items
 
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Provides an overview of catalog items in the Service Catalog: what they are, and how to create them and define variables for them. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on creating service catalog items, see: ServiceNow product documentation: Service catalog items: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_IntroductionToCatalogItems.html Create a catalog item: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_DefineACatalogItem.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 32746 ServiceNow Support
17. ITIL| service catalogue management | 2 and 3 view presentation
 
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This ITIL core foundation video explains about service catalogue management process along with two and three view presentation which is part of service design core publication. Purpose of service catalogue management To provide and maintain a single source of consistent information on all operational services, and those being prepared to run operationally, and to ensure that it is widely available to those who are approved to access it. Objectives Manage the information contained within the service catalogue. Maintain accuracy with current details, status, interfaces and dependencies of all services. Enable access to service catalogue to those approved. Scope service catalogue management Contribution to the definition of services and service packages. Development and maintenance of service and service packages. Production and maintenance of an accurate service catalogue. Interfaces, dependencies and consistency between the service catalogue and the overall service portfolio. There are two types of service Catalogue presentation are there. one is service Catalogue with two view and service Catalogue with three view. in the two view Catalogue, it has two different views point. One is from business stand point and the other is from technical stand point. Business Service Catalogue has the Details of all the IT services delivered to the customer, together with relationships to the business units and the business process that rely on the IT services. This is the customer view of the service catalogue. Technical Service Catalogue which Contains the details of all the IT services delivered to the customer, together with relationships to the supporting services, shared services, components and CI's necessary to support the provision of the service to the business. Three catalogue has three different views. Wholesale customer view, Retail customer view and Supporting services view
Views: 831 Kavin Kumar
8 Steps for Building a Successful Service Catalog
 
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ITIL Experts Brian Flora and Andy Rivers walk you through best practices for developing and maintaining a useful, impactful service catalog at your University in this webinar.
Views: 11568 Beyond20LLC
Creating Service Catalog Execution Plans and Workflows
 
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Introduces request fulfillment in Service Catalog, provides a comparison of execution plans versus workflows, and demonstrates creating an execution plan and a workflow. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: various For best video quality, increase your player resolution to 1080p. This video covers: 0:26 Introduction to service catalog request fulfillment 1:12 Execution plans versus workflows 2:39 Creating an execution plan 5:53 Creating a workflow For more information on Service Catalog execution plans and workflows, see: ServiceNow product documentation: Service Catalog request fulfillment: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_ManageRequestFulfillment.html Create an execution plan: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateAnExecutionPlan.html Use a script to approve an execution plan https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/script/server-scripting/task/t_UseScriptApproveAnExecutionPlan.html Create a new catalog workflow: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateANewServiceCatalogWorkflow.html Add an activity to a catalog workflow: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_AddActiviToServiceCataWorkflow.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 37035 ServiceNow Support
Creating Service Catalog Categories
 
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Introduces creating categories in a ServiceNow Service Catalog. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on Service Catalog categories, see: ServiceNow product documentation: Service catalog categories: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogCategories.html Create a category: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateACategory.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 20061 ServiceNow Support
Service Catalog Administration Overview
 
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Provides an overview of ServiceNow service catalog administration. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin or catalog_admin For best video quality, increase your player resolution to 1080p. For more information on service catalog administration, see: ServiceNow product documentation: Service Catalog: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html Service Catalog Management roles: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/reference/r_ServiceCatalogManagementRoles.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 33729 ServiceNow Support
ITIL   Business Service Catalogue - Restaurant Menu Analogy
 
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ITIL IT Business Service Catalogue's are like the menus in restaurants. Without one, customers have trouble getting proper service. I share some suggestions from what I've learned in our complex organization with our IT business service catalogue. Using customer facing language instead of IT speak including a useful set of information for every service, so users can identify, understand and request your IT services.
Views: 404 Greg McKone
Service Catalog
 
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This video tutorial shows how to create your IT Service Catalog using ServiceDesk Plus.
Views: 3524 ManageEngine
Service Catalog in ServiceDesk Plus - MSP
 
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A how-to video tutorial to create your IT service catalog using ServiceDesk Plus - MSP. http://www.manageengine.com/products/service-desk-msp/
Views: 3456 ManageEngine
What is a service catalogue?
 
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Operators spend a lot of time answering employees’ questions about products and services. But they would rather spend this time on other things. Help your operators by answering these questions in advance through a clear Service Catalogue. This video shows you how a Service Catalogue leaves your employees and operators with more time to focus on their work. How? A Service Catalogue serves as a shop window where employees can find all the information they need about the products and services that support departments offer. Through your self-service portal you can easily make your Service Catalogue available to your employees in an online shop design. This way, employees can book a conference room directly from the Service Catalogue, Easily track the status of their request, And even search FAQs and documentation to find out how to claim expenses. A single overview of all your products and services makes your organization more transparent: employees always know where to go and what procedures are in place for service requests and delivery. Moreover, custom forms for each service and product give operators all the information they need to solve an incident at once. Want to know more? Check out https://blog.topdesk.com/en/service-catalog-best-practices
Views: 19596 TOPdesk
Service Portfolio
 
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Brief description of ITIL Service Portfolio, which includes Service Pipeline, Service Catalog, and Retired Services
Views: 483 Jeffrey Tefertiller
How Service, Request, Business and IT Service Catalogs Fit Together
 
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Have you ever wondered what the definition of an IT service catalog is? Are you curious about the manner in which service, request, business and IT service catalogs fit together? If so, you’ve come to the right place to have your questions answered. In this double-header, Don Casson, CEO of Evergreen Systems, tackles everything from business service catalogs to their IT and service counterparts and much, much more. When you’re done watching this information-laden video, you’ll have an understanding of some key IT terminology, and you’ll know exactly how several essential IT components fit together. Part One This video is essentially broken into two distinct yet related parts, each of which is equally valuable. Part one takes an in-depth look at the differences that exist between service catalogs and service requests. Are you wondering which one is strategic and which one is transactional? Hit play to figure it out now! Part Two In part two, Evergreen’s CEO examines the logic behind having separate business and IT service catalogs. When Casson explains the differences between IT services and business services at the start of part two, the rationale starts to become clear almost immediately. Watch the video to learn why that’s the case. A typical video produced by Evergreen Systems includes a helpful demonstration that serves to reinforce what you’ve learned and show you how our platforms work. And this video is not an exception in this regard. If you want to learn more about our applications after you watch this information-rich video, contact Evergreen Systems: http://www.evergreensys.com/contact-us
Views: 338 Evergreen Systems
ServiceDesk Plus Masterclass: Service Catalog - Showcase your IT services
 
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Join this webinar series to learn about how to make the most of ServiceDesk Plus and ITIL best practices to improve your service desk productivity. In this session, you will learn how to centralize request management for all provided IT services, automate request workflows using business rules, and facilitate a better user experience using a self-service portal. Some of the key takeaways include: 1. Building a request template 2. Workflow configuration 3. Service request provisioning and resolution For more information, visit https://www.manageengine.com/products/service-desk/servicedesk-plus-training.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes To know the service catalog feature in ServiceDesk Plus, visit here https://www.manageengine.com/products/service-desk/itil-service-catalog.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes To know the upcoming webinars, visit here https://www.manageengine.com/products/service-desk/webinar.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes For more videos subscribe our channel here https://www.youtube.com/user/manageengine Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company-beta/2881115/ Google Plus:https://plus.google.com/+Servicedeskplus1
Views: 4393 ManageEngine
Module 4- 2 ServiceNow Service Catalog
 
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Module 4-2: How to Create and manage ServiceNow Catalogs. Explanation of the difference between Service Pipeline, Service catalogue and Retired services. The breakdown of what a portfolio is. and how the catalog forms such an important component.
Views: 1631 Vanersity Tech
Services catalog webinar
 
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HubnSub, Simple Workflow system HubnSub is a flexible workflow platform that simplifies processes and boosts team’s collaboration.
Views: 63 HUBNSUB
Service Catalog
 
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See how Cherwell Service Management Software helps you get the most from Service Catalog
Views: 835 CRMworks Ltd
How to configure business rules for service catalogue in ServiceDesk Plus
 
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Configure business rule and automate actions for service requests in ServiceDesk Plus. Learn more from https://goo.gl/g7WRdO
Views: 1117 ManageEngine
21. ServiceNow - Overview of Service Catalog
 
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Contact us: https://www.facebook.com/SNow-Knowledge-154868872024336/ 1. What is Service Catalog. 2. Different tables associated in a request 3. Linking between REQ, RITM, SC TASK 4. Different features of Cart. 5. How to control the visibility of Service Catalog 6. What is use of Catalog Item, Record Producer, Order Guide, Content Item
Views: 1075 SNow Knowledge
ServiceNow Service Catalog
 
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In this video we are trying to find out how we can configure ServiceNow Service Catalog to offer goods and services to the end users. Let's find out.... For more details and personalized coaching &/or consulting, contact me at the following links: https://www.facebook.com/rakesh.rahul https://www.twitter.com/rakeshrahul https://www.twitter.com/turasyscom https://www.linkedin.com/in/rakeshrahul Email me at: [email protected] Or give me a call on: (+91) 999 989 2411 Please also support me on Patreon. https://www.patreon.com/user?u=5266340 Happy Learning!!!
Views: 7889 Turasys.com
PMG - The Service Catalog - Does Your Business Get it?
 
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Discover the benefits moving of your Service Catalog beyond IT, into the rest of the company. Presented by: Eveline Oehrlich, Principal Analyst Serving Infrastructure & Operations Professionals Forrester Research, Inc. Joe LeCompte, Principal PMG
Views: 2774 PMG.net
Mortgage Business Case Study with AWS Marketplace and AWS Service Catalog
 
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Mortgage business uses AWS Marketplace to deploy software more quickly while Service catalog offers security, governance and easy availability of pre-approved services to innovate faster. Learn more at - http://amzn.to/2GAreI6.
Views: 415 Amazon Web Services
Service Catalogue Management
 
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Service Catalogue Management
IT Service Catalog Taxonomy
 
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In this video, Evergreen Systems’ Don Casson takes an in-depth look at his company’s IT service catalog framework. Evergreen Systems created a broad IT service catalog template after many of our clients requested a good, general IT service catalog. How It Works Don Casson describes our IT service catalog solution as “a complete solution built on best practices in a great visual work space at a very affordable price.” As you watch this video, you’ll see that’s exactly what it is. Our service taxonomy is broad, starting with a list of shared services like legal and HR on the left-hand side. Two kinds of IT services are listed on the right: IT customer services and IT internal services. In many service catalogs, these two distinct types of IT services end up mixed together, which only causes confusion. The IT service catalog taxonomy created by Evergreen Systems prevents the comingling of IT services. This model breaks IT customer services into eight categories. Each category is identified with language that even non-IT people will understand easily. Every category is further broken down into more specific topics and tasks that are related to the main category in some way. Our IT service catalog solution also breaks down IT internal services into eight categories. Each of these categories breaks out into specific areas of interest and IT-centric functions. Our IT service catalog framework is compatible with the popular service management tool, ServiceNow. Our application can easily export your company’s service taxonomy as a CSV file. Getting started with our IT service catalog template is simple because we’ll pre-build 70-80 percent of it for you out of the box. To learn more about our IT service catalog taxonomy, contact Evergreen Systems today: http://www.evergreensys.com/contact-us
Views: 5141 Evergreen Systems
CA Service Catalog -- My Resources
 
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CA Service Catalog My Resources content tutorial tells you how to My Resources content. The My Resources offering lets business users view all the devices, software, and applications that are assigned to them. http://bit.ly/1aq7vty
Views: 971 Educate
Service catalog management with ServiceDesk Plus
 
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ServiceDesk Plus is a game-changing IT help desk software which is used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus. In this video, you will learn about, Service categories - 1:50 Service request templates - 3:30 User groups - 7:33 Service request workflow - 8:03 SLAs - 10:18 Tasks & task dependencies - 11:15 Field & form rules - 14:05 Request custom menu - 16:50 To know more visit our website: https://www.manageengine.com/products/service-desk/
Views: 8869 ManageEngine
Service Catalog in Freshservice
 
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A short video tutorial about the Service Catalog in Freshservice. If you're already using Freshservice, you can call 1-866-832-3090 for the Service Catalog add-on. This tutorial explains how to customize the Service Catalog to streamline the Service Request process for your users and agents. A Service Catalog essentially helps IT teams communicate the services they offer to customers, and makes them see the value the team provides to the business (in addition to just "fixing issues", as most people see them). A customized Service Catalog helps save time and expenses and eliminates unnecessary back and forth communication. This video shows how the Service Catalog in Freshservice helps you streamline service requests and fulfilment. Yet to sign up? Visit http://freshservice.com/signup?utm_source=Youtube&utm_medium=Organic&utm_term=Description&utm_campaign=ServiceCatalog&utm_content=TryItOut and try it out for free! Here are some ITSM resources you might find helpful: http://freshservice.com/resources/ And more product tutorial videos: https://www.youtube.com/playlist?list=PL_R2TKb71YyXo29CVEB5xAY98i1ipQds6 #Freshservice #ITSM #ITIL
Views: 9877 Freshservice
ITIL - Service Portfolio vs. Service Catalog
 
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A service catalog & service portfolio are both powerful tools for an IT organization, but do you know the difference? Learn more about how your organization can leverage each to improve IT service strategy and customer experience.
Views: 3244 The Edge Inc
Understanding Service Catalog & Service Portfolio
 
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I share with you me and my team's experiences in designing and developing ITSM / ITIL Solutions. We consult Fortune 500 companies and also Government agencies in IT Governance domain - Val IT, CoBIT, ITIL ... The objective is to simplify a complex topic. Please share your feedback. [email protected]
Views: 5813 sandesh sheth
AWS Consulting Partner Case Study with AWS Marketplace and AWS Service Catalog
 
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AWS Consulting Partner uses AWS Marketplace to find and provision software more quickly while leveraging AWS Service Catalog for security and governance requirements. Learn more at - http://amzn.to/2EoQfoN.
Views: 1271 Amazon Web Services
ServiceDesk Plus Service Catalog
 
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This video tutorial shows how to create IT Service Catalog using ManageEngine ServiceDesk Plus. http://www.manageengine.com/products/service-desk/index2.html
Views: 34949 ManageEngine
Automate routine business tasks with IBM Workload Automation Self-Service Catalog
 
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Self-Service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn the whole TWS product.
Views: 399 Workload Automation
22. ServiceNow - How to Design a Catalog Item - Live Demo
 
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Contact us: https://www.facebook.com/SNow-Knowledge-154868872024336/ 1. What is catalog Item. 2. How to design catalog item 3. How to design a catalog workflow and attach to catalog item 4. Catalog Variable and variable set
Views: 2336 SNow Knowledge
Cisco IT Service Management: Prime Service Catalog and Process Orchestrator
 
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This video provides a high-level overview of Cisco Prime Service Catalog and Cisco Process Orchestrator, Cisco's IT Service Management solution: Catalog, IT Business and Service Automation: Delivering a full catalog with end to end fulfillment of business and IT services.
Views: 174 nastysoda
Creating Service Catalog Record Producers
 
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Provides an overview of record producers in the Service Catalog: what they are, and how to create them and define variables and templates for them. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. This video covers: 0:31 Overview of record producers 1:10 Creating record producers 3:47 Defining variables for record producers 6:20 Defining templates for record producers For more information on creating service catalog items, see: ServiceNow product documentation: Create a record producer https://docs.servicenow.com/bundle/geneva-it-service-management/page/product/incident_management/task/t_CreateARecordProducer.html Create a record producer to log incidents https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/incident-management/task/t_CreateARecordProducer.html Create a record producer with a template https://docs.servicenow.com/bundle/geneva-it-service-management/page/product/incident_management/task/t_CreateRecProducWithTempl.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 21247 ServiceNow Support
CA Service Catalog -- Customizing the content
 
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CA Service Catalog customizing the content tutorial tells you how customize the Services, forms to meet the organization needs.
Views: 2883 Educate
ServiceDesk Plus (Cloud) Masterclass - Service Catalog
 
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#ServiceDeskPlusCloudMasterClass Learn how to keep your end users updated on the various services you provide, customize your service catalog, and facilitate quicker service delivery by using workflows and automations. To know more visit, https://www.manageengine.com/products/service-desk/servicedesk-plus-cloud-masterclass-training.html?site=YTfvDna3qtR1w Here's the agenda: 1. Configure various service categories and associate them with service templates. 2. Create unique service templates using a simple drag-and-drop interface. 3. Publish all your services on the self-service portal. 4. Create dynamic and responsive forms using field and form rules. 5. Automate workflows and approvals using business rules and notification rules. To know the upcoming webinars, visit here https://www.manageengine.com/products/service-desk/webinar.html?site=YTfvDna3qtR1wdes For more videos subscribe our channel here https://www.youtube.com/user/manageengine Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company-beta/2881115/ Google Plus:https://plus.google.com/+Servicedeskplus1
Views: 905 ManageEngine
Service Catalog
 
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The process of identifying and defining the services provided by an IT Organization. The Service Catalog is the cornerstone of a well planned ITIL implemetation
Views: 10051 Gerard Blokdijk
Service Catalog RikNord IT group - 3D
 
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Video presentation of the website www.rastrygin.com/www.rastrygin.ru Service Catalog «YANAO RikNord IT group» License: Произведение «Service Catalog RikNord IT group - 3D» созданное автором по имени Растрыгин Роман Владимирович, публикуется на условиях лицензии Creative Commons «Attribution» («Атрибуция») 4.0 Всемирная. Основано на произведении с https://youtu.be/nrfWmcYLFvk. Разрешения, выходящие за рамки данной лицензии, могут быть доступны на странице http://www.rastrygin.com.
Views: 2508 www.rastrygin.com RR
Pt 1 - newScale Service Catalog for the Data Center demo.mp4
 
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Part 1 of the newScale Service Catalog for the Data Center product demo. This part shows how a business user would request data center services, either via request wizards, or a static request form.
Views: 2909 newScaleInc
Service Catalog
 
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Is the value of this and how do we make it work?
Views: 220 ITSMTV1
How Service Catalog & Budgeting can Transform IT
 
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IT organizations worldwide struggle to keep up with seemingly unending demand for IT Services and resources while available budgets continue to decline. Meanwhile all industries and businesses of all sizes are more and more dependent on IT to achieve their business objectives, simply survive or deliver their unique value proposition to their end customers. http://www.on-demand-itsm.com/ServiceCatalogWebinar.html
Views: 760 keypractices
Request Management and Service Catalog | Getting Started with Record Producers
 
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Provides an overview of record producers in the Service Catalog: what they are, and how to create them and define variables and templates for them. Applies to the Kingston release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. This video covers: 00:22 Overview of record producers 01:15 Creating record producers 03:42 Defining variables for record producers 06:29 Defining templates for record producers 07:10 Setting up record producer redirects For more information on Record Producers, see: ServiceNow product documentation: Record Producer: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/concept/c_RecordProducer.html Create a record producer https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/task/t_DefRecProdInSCat.html Create a record producer to log incidents https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/incident-management/task/t_CreateARecordProducer.html Create a record producer with a template https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/problem-management/task/t_CreateRecordProducerWTemplate.html Populate record producer data and redirect users https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/concept/c_PopulatingRecordData.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome https://community.servicenow.com/community/service-automation-platform?tagSet=2301 ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better. Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 3513 ServiceNow Support
Deploying HP Service Manager's Service Catalog Module
 
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Frustrated with inefficient internal request and procurement processes while still trying to maintain high levels of customer satisfaction? Are you challenged with getting budget approval to deploy a full solution without being able to first demonstrate real business value? Join Achievo's Robert Lee and Steven Kiss to see an overview of the business & IT benefits of a Service Catalog, as well how to leverage your investment in HP's Service Manager Service Catalog module. No budget? No problem! We can help you build a business case with ROI and demonstrate initial value by deploying a proof-of-concept. Sound good? Get in touch with us at [email protected] and we can start the process with an initial call.
Views: 3936 CircleKFilms
Service Catalog Management
 
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Service Catalog Management Lecture By: Mr. Shakthi Swaroop, Tutorials Point India Private Limited