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SERVICE CATALOG MANAGEMENT | Learn and Gain - Service Center and Computer Store examples
 
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ITIL Service Catalog explained using various real life examples for better understanding. We have leveraged a CAR Service center and a COMPUTER STORE to explain on Service Catalog Management. Computer store used to explain Business and Technical Service Catalog.
Views: 7538 Purushothaman D
Creating Service Catalog Items
 
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Provides an overview of catalog items in the Service Catalog: what they are, and how to create them and define variables for them. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on creating service catalog items, see: ServiceNow product documentation: Service catalog items: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_IntroductionToCatalogItems.html Create a catalog item: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_DefineACatalogItem.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 40254 ServiceNow Support
Catalogue Manager
 
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Catalogue Manager The 24x7 online one-stop shop that includes Web-to-print, variable data print and stock management. With today's focus on cost-cutting, all organistions are having to look for savings wherever possible. The administration-intensive process of processing and fulfilling orders makes it a prime candidate. As online shopping becomes the norm, E-commerce 'store fronts' are able to automate many manual processes, saving time and effort, risk of errors, and costs. E-commerce software can now manage not just 'commodity' products like books and holidays, but more specialist product types too. Marketingunity Catalogue Manager covers virtually any type of product, including those with many variable characteristics, like PCs, and even printed products with user-variable content. Any complexity of these 'variable data' print products can be managed, from simple business cards and posters, through to multi-page, personalised product brochures. In either case, Marketingunity Catalogue Manager maintains brand control, whilst allowing users to personalise marketing communication to their intended recipients, right down to an 'audience of one'. This technique is recognised to result in dramatically-enhanced response to marketing campaigns.
Views: 2065 Marketingunity
Catalog-Driven Concepts
 
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What does it mean to be truly catalog-driven? See how Sigma Catalog can be a central product, service and resource catalog for BSS/OSS systems.
Views: 4348 Sigma Systems
What’s it like to work in Amazon Retail Services Romania
 
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The Amazon Retail Services teams are responsible for the quality and accuracy of the content displayed on our websites worldwide. Our Catalog Associates and Imaging Services Associates are the final gateways through which product information and images are delivered on the Amazon websites.
Views: 21297 Inside Amazon Videos
Catalog Manager – Contao Konferenz 2017 #ck2017
 
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Referent: Alexander Naumov Mit dem Catalog Manager kann jeder ohne Programmierkenntnisse Backend Module erstellen. Sie können schnell und einfach Übersichtsseiten mit Filter Formularen und Detailseiten erzeugen. Weiter können Sie Ihr Content mit Hilfe von Meta-Tags und Taxonomies auf der Webseite intelligent verteilen und zu guter Letzt gibt es noch das Frontend Editing. Weitere Informationen zu Alexander Naumov: Derzeit bin ich angestellt bei tozen in Karlsruhe, bin 26 Jahre alt und habe schon mehr als 5 Jahre Berufserfahrung. Ich beschäftige mich mit Contao seit 2012. Angefangen habe ich als Frontend Entwickler aber mittlerweile mache ich viel lieber Backend Programmierung. Meine Contao Erweiterungen: ProSearch, F Modul und CatalogManager.
IT Supplier Management Basics | Explained using PIZZA STORE
 
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This 5 minute video should provide you with a basic overview of IT Supplier Management (ITIL)
Views: 3973 Purushothaman D
17. ITIL| service catalogue management | 2 and 3 view presentation
 
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This ITIL core foundation video explains about service catalogue management process along with two and three view presentation which is part of service design core publication. Purpose of service catalogue management To provide and maintain a single source of consistent information on all operational services, and those being prepared to run operationally, and to ensure that it is widely available to those who are approved to access it. Objectives Manage the information contained within the service catalogue. Maintain accuracy with current details, status, interfaces and dependencies of all services. Enable access to service catalogue to those approved. Scope service catalogue management Contribution to the definition of services and service packages. Development and maintenance of service and service packages. Production and maintenance of an accurate service catalogue. Interfaces, dependencies and consistency between the service catalogue and the overall service portfolio. There are two types of service Catalogue presentation are there. one is service Catalogue with two view and service Catalogue with three view. in the two view Catalogue, it has two different views point. One is from business stand point and the other is from technical stand point. Business Service Catalogue has the Details of all the IT services delivered to the customer, together with relationships to the business units and the business process that rely on the IT services. This is the customer view of the service catalogue. Technical Service Catalogue which Contains the details of all the IT services delivered to the customer, together with relationships to the supporting services, shared services, components and CI's necessary to support the provision of the service to the business. Three catalogue has three different views. Wholesale customer view, Retail customer view and Supporting services view
Views: 1083 Kavin Kumar
Learn How To Create Facebook Catalog Sales Ad For E-Commerce Stores To Increase Sales
 
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In this tutorial, you will learn how to use facebook product catalogs to advertise your products and sell more on your e-commerce store. Links from the video: Facebook Catalog Setup Guide: https://developers.facebook.com/docs/marketing-api/dynamic-product-ads/product-catalog/#feed-format Facebook Pixel Setup Tutorial: https://www.youtube.com/watch?v=UOb5b280DH8 Custom Conversion Events with Facebook Pixel: https://www.youtube.com/watch?v=2fO-KzeEpns Reach me at: http://virenbaid.com/instagram
Views: 19189 Viren Baid
Enterprise Service Catalog Manager for Service Providers
 
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FUJITSU Software Enterprise Service Catalog Manager (ESCM) provides a self-service portal for service providers to automate the delivery of their services to customers. The ESCM portal enables you to provide an app store like experience. Customers can order services from a simple menu and these services are automatically deployed either on premise or in a cloud environment. Find out more: http://www.fujitsu.com/global/escm
Views: 1052 Fujitsu Global
Meet Garima - Catalog Manager, Stitchwood on Super
 
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Want to work with the team at Stitchwood? Meet them on Super for your next job - http://super.jobs/stitchwood Discover and join the smartest teams in India with Super, the sexiest way to find your next job - http://get.super.jobs ————————————————— Stitchwood is an online customized furniture venture that empowers the customer to design and create furniture that perfectly fits his/her requirements. Stitchwood's endeavour is to make furniture customization simple and easy. Through its online 3D design tool, Stitchwood allows customers to visualize their furniture design to the finest detail and helps them create their 'own' furniture. We are hiring across multiple roles, both on technology and operations side. We are looking for passionate junta to join us in our journey. —————————————————
Views: 277 Super
How To Tag Etsy Products on Instagram ( through Facebook Business Manager Catalogs )
 
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***PLEASE READ*** If you're not seeing the "Shopping" feature within your Instagram settings, just wait. It can take Facebook/Instagram up to 5 days to approve your account. I've had a lot of people reach out with questions, and that is the most common hurdle people are facing. Also, this video has become much more popular than I expected, which means I have a lot of people reaching out with questions. Everything I know is in this video, it's a lot of trial and error. I likely won't be able to solve any issues you might be experiencing on your end, I know this is what works for me. Here's the (very) manual way I tag my Etsy listings on my Instagram to create a shoppable Instagram feed. Right now, there isn't an easy way to integrate your Etsy listings into Facebook or Instagram. The process detailed in my tutorial is the manual approach for getting your Etsy products uploaded to a Facebook product catalog so you can tag Etsy products on Instagram. I'd love it if you favorited my shop on Etsy: http://wentworthvintage.etsy.com AND followed me on Instagram http://instagram.com/tyler_wentworth
Views: 34624 Tyler Wentworth
IT Service Catalog
 
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What's the idea bhind an IT Service Catalog. Whiteboard Cartoon Video by itSMF Austria
Views: 1282 Averell's Channel
SCSM Beyond IT: How to Extend Your Service Catalog to Other Departments
 
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You’re already using Microsoft Service Manager for your Service Catalog, experiencing the benefits of automated and centralized self-service request offerings for your IT department. Join our System Center experts to see how you can leverage the power of your existing SCSM investment, along with Cireson, to create a one-stop shop for all service and incident requests across multiple departments, including HR, Facilities, and Marketing. Expedite resolution with dynamic request offerings and standardized routing to ensure requests go to the appropriate department. Standardize service request workflows and present each department with a customized Portal and forms, complete with relevant department details that are required. The benefits of opening the Service Catalog outside of IT Best practices to structure your Service Catalog for multi-department use Examples of how to customize the Cireson Portal for Analysts and End Users How to setup department-specific Work Item forms Explore examples of customized Service Catalog home pages Real world customizations from Cireson customers Looking for your region? SCSM Beyond IT: How to Extend Your Service Catalog to Other Departments (EMEA) https://youtu.be/KbpWlac11vA
Views: 47 Team Cireson
Catalog Manager: My Catalog
 
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This is a quick overview of how to activate your feed once you have populated your catalog. It notes that we only update price, quantity, and status after the first upload of each product, however will update any product data that is customized on the next sync.
Views: 1105 Inventory Source
What is an IT service catalog? & How does it works in ServiceDesk Plus ITIL software
 
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The service catalogue is a menu card offered by the IT department defining what services the users can order and the budget allocated for it. Check out ITIL Service Catalog feature in ManageEngine ServiceDesk Plus https://www.manageengine.com/products/service-desk/itil-service-catalog.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Service catalog is a menu card offered by the IT department defining what services the users can order and the budget allocated for it. Along with defining what's available It also helps in delivering the service as agreed upon time. It becomes the new face of IT by working together with the users in meeting users expectation and improving user satisfaction, getting organized with the new catalogue. Inside the catalog, the menu items are organized as service categories, and services. Helping the users get a single view of all of the available items. This simplifies the selection of services from the available list. Some service requests. for example, the new hire request will involve multiple tasks to be completed before delivering the service. This task will be assigned sequentially two different technicians once the preceding task is completed. If you notice sometimes the service that you offer will cater the need of all users, and in some other cases, it might be needed by the only specific list of users. In these cases, you can use different groups based on job title, department or even sites, and list the specific service available for these users, follow the process with approvals. The service requests sometimes need an approval process before the service is delivered. The approval process will make sure that the request fits into the budget, and the user is eligible to get the service. Based on the service ordered, the approval can either be from a single approver or multiple approvers. The service request will now be assigned to a technician after the approval process is completed. You can either assign specific technicians for each service or use a technician auto assign functionality which uses round-robin or load balancing method to allocate the request. The delivery as agreed upon time, the Service Catalogue also captures the delivery time. So that, the users will know the wait time for the service to be delivered. Defining the delivery time for each service is decided by the service level agreement which ensures that the request is delivered as agreed upon time. The request gets escalated automatically to the next level technician when the service is not delivered. And finally, when the service is delivered the service request is closed. This helps you improve user satisfaction and put a smile on their face!. Check out ManageEngine ServiceDesk Plus help desk software: https://www.manageengine.com/products/service-desk/?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Subscribe here to learn more ITIL/ITSM tips http://bit.ly/me_yt Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: https://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company/servicedesk-plus/ Instagram: https://www.instagram.com/servicedeskplus/
Views: 26445 ManageEngine
Connecting Users to Encyclopedias Using the SA Catalog Manager
 
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Learn how to use the Rational System Architect Catalog Manager to control user access to artifacts in Rational System Architect encyclopedias. Rational System Architect Catalog Manager allows you to create roles, grant permissions to each role, and assign one or more roles to each user. It also allows administrators to manage diagram types, definition types, menu commands, and VBA macros that users can access. The Catalog Manager is included with each license of Rational System Architect. Administrators must install it on the server where a network encyclopedia resides.
Views: 1017 System Architect
Ep 9: The Story Behind Autograph Inventory Software, Catalog It
 
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Autograph University Master Class: Episode 9 To help his son track TTM and IP successes, computer programmer Eric Jacobowitz created Catalog It - a software program designed to help collectors manage their autograph inventory. In this episode of the Master Class we discuss the story behind creating the software and how his son helped rekindle his interest in collecting. Disclosure: I received an evaluation copy of Catalog It - and dig it. Sign up for our newsletter and never miss an episode: http://www.AutographU.com/newsletter
Views: 872 autographu
24. ITIL Foundation - Service Catalogue Manager
 
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This Video is uploaded by Shiddhath IT Consultants. This video includes about Service Catalogue Manager. ITIL course is designed to give you a practical understanding of ITIL at the Foundation level. In this course you will learn about the ITIL lifecycle stages, processes, functions and activities. ITIL's Service lifecycle consists of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. This course prepares you for the exam leading to foundation certificate in IT Service Management. For more details visit www.shiddhath.com
8 Steps for Building an Effective IT Service Catalog
 
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This recorded webinar will cover 8 steps for building an effective service catalog.
Views: 13403 Beyond20LLC
Get Well Soon - It's A Catalogue - Official Video
 
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GET WELL SOON - Song "IT’S A CATALOGUE" Taken from the album LOVE - OUT on JANUARY 29th 2016 Order album here: iTunes: http://apple.co/1M9H9XU CD: http://amzn.to/1kyOqus Deluxe Box 2CDs incl. excl. EP - 5 unreleased tracks & 12 post cards: http://amzn.to/1NXn8KG Vinyl: http://amzn.to/1PKGS3A TICKETS & TOUR https://love-your-artist.de/get-well-... http://youwillgetwellsoon.com Label: Caroline Records International (Europe) Management: Karakter Management - www.karakter-worldwide.com Video Credits: Director: Philipp Käßbohrer Executive Producer: Matthias Murmann 1st Assistant Director: Sebastian Teitge http://btf.de Starring Piet Fuchs Larissa Rieß Adam Ster Extra Stefan Riesner Sascha Stenzel Carolin Löwe Julian Lausen Production Manager Dennis Colquhoun Set Manager Pina Dietsche Director of Photography Jakob Beurle 1st Assistant Gregor Steinweg 2nd Assistant Roman Höffen Lighting Designer Can Köprülü Lighting Technicians Felix Mai Photographer Hanna Käßbohrer Editor Rainer Nigrelli Production Designer Johannes Schmitt Stefanie Becker Costume Designer Hannah Leiner Make Up Artist Carolin Lea Gechter Visual Artist Matthias Gerding Anne Pothenick Set Assistant Nora Nagel Car Supervisor Matthias Barth Driver Julian Reger Thanks to Vintage Emde www.youwillgetwellsoon.com
Views: 149994 GET WELL SOON
IT Service Catalog Taxonomy
 
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In this video, Evergreen Systems’ Don Casson takes an in-depth look at his company’s IT service catalog framework. Evergreen Systems created a broad IT service catalog template after many of our clients requested a good, general IT service catalog. How It Works Don Casson describes our IT service catalog solution as “a complete solution built on best practices in a great visual work space at a very affordable price.” As you watch this video, you’ll see that’s exactly what it is. Our service taxonomy is broad, starting with a list of shared services like legal and HR on the left-hand side. Two kinds of IT services are listed on the right: IT customer services and IT internal services. In many service catalogs, these two distinct types of IT services end up mixed together, which only causes confusion. The IT service catalog taxonomy created by Evergreen Systems prevents the comingling of IT services. This model breaks IT customer services into eight categories. Each category is identified with language that even non-IT people will understand easily. Every category is further broken down into more specific topics and tasks that are related to the main category in some way. Our IT service catalog solution also breaks down IT internal services into eight categories. Each of these categories breaks out into specific areas of interest and IT-centric functions. Our IT service catalog framework is compatible with the popular service management tool, ServiceNow. Our application can easily export your company’s service taxonomy as a CSV file. Getting started with our IT service catalog template is simple because we’ll pre-build 70-80 percent of it for you out of the box. To learn more about our IT service catalog taxonomy, contact Evergreen Systems today: http://www.evergreensys.com/contact-us
Views: 5558 Evergreen Systems
Service Catalog - The Modern Way to Deliver IT Services
 
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The most forward-thinking IT organizations have incorporated service catalogs as means to enable self-service and realize the associated cost savings. Business users - whether remote or on-site - can request services from a standard set of IT offerings. In addition they can view the status of any prior request, all without a costly and time consuming call to the help desk. This reduces the time and cost of delivering services while improving the user experience. This is not limited to the provision of IT services however; an expanded view of the service catalog should encompass all shared services groups in the organization such as HR, Finance, Facilities, Employee Onboarding, Purchasing and more
Views: 189 BOSS Solutions
ServiceNow Service Portal: Does it Equal a Great IT Service Catalog
 
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Over the past several years, Evergreen Systems has conducted more than 40 webinars geared toward providing meaningful value for everyone in attendance. In this informative video, the focus remains on providing value in the form of information, but the discussion features technology specifically. This shift from a more broad-based to technology-specific focus is significant as Evergreen’s leader attempts to answer the question, “Does the ServiceNow service portal equal a great IT service catalog?” The Answer You’ve Been Waiting For The short answer to the question posed above is no, the ServiceNow service portal is not a great IT service catalog template on its own. An example of how the ServiceNow service portal falls short of the mark is its lack of specific service provider or manager functionality. Evergreen Systems Service Portal Whereas the ServiceNow service portal is lacking in certain aspects, Evergreen Systems’ Self-Service Portal & Catalog serves as a complete extension of the ServiceNow service portal. Our ESS portal serves as an IT service catalog in that it categorizes services in a visual taxonomy that works for the three constituents involved, customers, service providers and service managers. The ESS portal provides complete functionality. From widgets that make it easier to build activities to collaborative capabilities and more, our extension used with the ServiceNow service portal is a great IT service catalog. With a service owner/manager dashboard and a unified customer portal designed to provide a consistent customer experience and support customer self-service, our ESS portal is truly a complete extension of the ServiceNow service portal. If you want to learn more, we encourage you to watch our information-packed video now. If you’re ready for a free demonstration of our ESS portal, contact Evergreen Systems today: http://www.evergreensys.com/contact-us
Views: 6308 Evergreen Systems
What is the SharePoint 2013 Product Catalog - How to Set it Up
 
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Our 111 Hot New Features in SharePoint 2013 eBook is out! Download it right here: http://bit.ly/1KfkNH5 This is the recording of a webinar by Microsoft MVP Ben Niaulin showing how to the Product Catalog works and how to use it in different scenarios. In this example, we see how to build the Contoso Electronics Site. More useful info on our blog: http://bit.ly/1BC6kPi Try Sharegate for free during 15 days: http://bit.ly/1xvWbob Don't forget to subscribe! Join us on: Twitter: https://twitter.com/sharegatetools facebook: https://www.facebook.com/sharegatetools Google +: http://bit.ly/1v8VCwY our website: http://en.share-gate.com
Views: 28149 ShareGate
Service Catalog Administration Overview
 
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Provides an overview of ServiceNow service catalog administration. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin or catalog_admin For best video quality, increase your player resolution to 1080p. For more information on service catalog administration, see: ServiceNow product documentation: Service Catalog: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html Service Catalog Management roles: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/reference/r_ServiceCatalogManagementRoles.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 41134 ServiceNow Support
Request Management and Service Catalog | How to Use List Collector Variables
 
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Shows how to create and configure service catalog list collector variables to present options to customers when ordering items from the service catalog. Applies to all supported ServiceNow releases as of Kingston. Role required: catalog_admin plus access to any tables needed to create pre-configured filters and add default values For best video quality, increase your player resolution to 1080p. This video covers: 00:28 Adding a list collector variable to a catalog item 02:58 How the list collector works 03:57 Creating pre-configured filters 05:19 Changing the variable attributes: no_filter and glide_list 06:26 Adding default values to a list collector For more information on service catalog list collector variables, see: ServiceNow product documentation: Service catalog variables: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogVariables.html Types of service catalog variables, List collector: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/reference/r_VariableTypes.html#d160081e536 Service catalog variable attributes: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html Condition builder: https://docs.servicenow.com/bundle/kingston-platform-user-interface/page/use/common-ui-elements/concept/c_ConditionBuilder.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better. Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 3359 ServiceNow Support
Is Your IT Service Catalog a Turkey?
 
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Please join us for a 30,000 foot view of the customer, provider and manager’s views of the Service Catalog. We will combine high level content from over 20 webinars we presented this year as we consider 3 success keys and 3 critical challenges to overcome, from each perspective. This content rich webinar is enhanced by our newest intellectual property, as we unveil our Evergreen's “Service Governance Design Principles” guide. Another tool from Evergreen’s consulting toolkit, it covers the roles, responsibilities, KPIs and makeup of a Service Governance capability & process. With it you can build a clear, direct governance process correctly, which you can rely upon to create and manage high quality, consistent services for your Service Catalog efforts. As always, we will demonstrate these concepts in our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies. Run time for this live event including Q&A session is 60 minutes.
Views: 46 Evergreen Systems
Creating Service Catalog Categories
 
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Introduces creating categories in a ServiceNow Service Catalog. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on Service Catalog categories, see: ServiceNow product documentation: Service catalog categories: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogCategories.html Create a category: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateACategory.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 25003 ServiceNow Support
Product Catalog Creation - Shopify & The Facebook Pixel
 
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Here is a part 2 to my video earlier on the new Shopify feature which makes Facebook Pixel installation a piece of cake... I knew there would be bugs here and there and changes would need to be made to make the new setup work. One thing we noticed early was Product Catalogs need to be updated for Dynamic Product Ads. In this video, I'll walk you through that process. In the video, we had to switch over apps... but as I type this post out, they updated the original app I was using... https://twitter.com/dommmel/status/727953366047936512 SO Flexify still works unlike what I mention in the video smile emoticon. The rest is relevant.
Views: 25346 Kingpinning
ChangeGear Service Catalog Overview Demo
 
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This 2 minute video presents an overview of the Service Catalog process module for Service Desk. ChangeGear Service Catalog is an ITIL based service catalog that is a great way for IT organizations to demonstrate value by maintaining an easy to user, centralized, and flexible catalog of services that are offered to the enterprise. You will see: • Service Item Designer Features • Service Catalog Layout • Service Navigator • Open Request View Learn More: https://www.sunviewsoftware.com/products/service-catalog Schedule your demo today! 1-800-390-4169 or [email protected]
Views: 47 SunView Software
Technology trends and their impact on IT management
 
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Join Rajesh Ganesan, VP, #ManageEngine and Pradyut, Product Manager, ServiceDesk Plus as they discuss about how technology has evolved over the last 20 years, the current #technology #trends such as #AI, ML, blockchain, etc. and how these impact #IT management. In addition, you’ll also get a glimpse of what’s in store for ManageEngine and ServiceDesk Plus in 2019. Follow us on social: Twitter: https://twitter.com/ME_ITSM Instagram: https://www.instagram.com/servicedeskplus/ Facebook: https://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company/servicedesk-plus/
Views: 2136 ManageEngine
How to create a Facebook catalog in Business Manager
 
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UPDATE: Facebook changed their interface, please see this video for newest version: https://www.youtube.com/watch?v=1kdlfoj_tac Squarespace product feed generator for Facebook Catalog: https://squarefeed.io/facebook Facebook support article: https://www.facebook.com/business/help/1275400645914358
Views: 11693 Squarefeed
Catalog management
 
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catalog management
Views: 2029 harish kumar
OAC 10.5.1 : Catalog Manager Connecting to OAC Service
 
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This video details one of the enhancements delivered in OAC 19.1.1 release (January 2019)
Views: 449 Oracle Analytics
UC Davis IT Service Catalog
 
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This video provides a brief overview on the IT Service Catalog available at http://itcatalog.ucdavis.edu/. Video created by Cindy Pham.
Views: 99 Michael Loranc
How Service Catalog & Budgeting can Transform IT
 
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IT organizations worldwide struggle to keep up with seemingly unending demand for IT Services and resources while available budgets continue to decline. Meanwhile all industries and businesses of all sizes are more and more dependent on IT to achieve their business objectives, simply survive or deliver their unique value proposition to their end customers. http://www.on-demand-itsm.com/ServiceCatalogWebinar.html
Views: 763 keypractices
IT help desk ticketing software | Service desk software
 
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ManageEngine ServiceDesk Plus, which is a refreshing IT help desk software with integrated asset management built over an ITIL ready framework. https://www.manageengine.com/products/service-desk/sdp-editions.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Your day-to-day life in IT revolves around either fixing a service or delivering services. All these IT services come with a ticket to make sure it is handled in time. To overcome these hurdles you need tools that are thoughtfully built to cater to the needs of the IT Help Desk. Thankfully, we have ManageEngine ServiceDesk Plus which is a refreshing IT help desk software with integrated asset management built over an ITIL ready framework. ServiceDesk Plus has been deployed at over 18,000 customer sites not to mention 186 countries around the world which clearly states that we are the leader in this segment. Unlike other tools, ServiceDesk Plus is very easy to use just download extract and get started it can be up and running in no time. ServiceDesk Plus is designed to cater to all business needs with three different editions. For businesses that just need the help desk functionality. We have the Standard Edition which includes state of the art features like multi-channel support, service level agreements, knowledge base, workflow automation, notifications, reporting and much more. ServiceDesk Plus Standard Edition is thoughtfully designed to increase efficiency and maximize the productivity of the IT Help Desk. Growing businesses today have to manage all their IT assets and need clear visibility on what is in their IT closet. ServiceDesk Plus Professional Edition is bundled with essential asset management functionality including features like automatic asset discovery, software management and license management what really sets us apart is the depth of detail captured about the hardware, software and network assets in your environment and it also highlights the relationship of each asset to support their business services. You can clearly know the criticality of the assets and manage them without a hitch. Finally, our ServiceDesk Plus Enterprise Edition which includes the complete suite of ITIL service management that has been built over the best practices framework to cater to today's complex business world. It's a different ballgame when it comes to managing bigger infrastructure just a regular helpdesk is not enough you need people process and product aligned to maintain your IT effectively. ServiceDesk Plus is available through a single pane of glass with all necessary ITIL features like incident, problem, change, Service Catalog and CMDB. These ITIL modules help you simplify your complex processes and manage your IT effortlessly. So what are you waiting for? try Service Desk Plus now! and we promise to make your work easy! **Technology trends and their impact on IT management by Rajesh Ganesan, VP, ManageEngine and Pradyut, Product Manager, ServiceDesk Plus https://www.youtube.com/watch?v=17_CdHfGfjg Subscribe here to learn more ITIL/ITSM tips http://bit.ly/me_yt Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: https://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company/servicedesk-plus/ Instagram: https://www.instagram.com/servicedeskplus/
Views: 163512 ManageEngine
"ITIL": Service Catalog Management Tutorial | Service Design Process | ITIL Training[2018] - ExcelR
 
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ExcelR: The primary objective of ITIL Service Catalogue Management Process is to ensure that a Service Catalogue is produced, maintained, and contains accurate information on all operational services and those being prepared to be run operationally. Things you will learn in this video 1)Introduction to Service Catalog Management 2)What is Purpose of Service Catalog Management 3)Scope and objectives of Service Catalog Management 4)Principles and basic concepts of Service catalog management 5)Service oriental Architecture To buy eLearning course on ITIL Foundation click here https://goo.gl/QEsxVE To register for classroom training click here https://goo.gl/QEsxVE SUBSCRIBE HERE for more updates: https://goo.gl/WKNNPx For Introduction to ITIL® Foundation Course Training Click Here https://goo.gl/6KCzop For ITIL® Intermediate Training Course Introduction Click Here https://goo.gl/2AKT2H #ITIL #ITILFoundation #ExcelRSolutions #ITILServiceCatalogManagement#ITILServiceDesign #ITILtutorial #ITILforbeginners #ITILcourse ----- For More Information: Toll Free (IND) : 1800 212 2120 | +91 80080 09706 Malaysia: 60 11 3799 1378 USA: 001-844-392-3571 UK: 0044 203 514 6638 AUS: 006 128 520-3240 Email: [email protected] Web: www.excelr.com Connect with us: Facebook: https://www.facebook.com/ExcelR/ LinkedIn: https://www.linkedin.com/company/exce... Twitter: https://twitter.com/ExcelrS G+: https://plus.google.com/+ExcelRSolutions
10 Mistakes To Avoid During The Amazon Interview
 
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Amazon Interview Coaching: http://www.amazoninterview.coach/index.html#services Answer any question, Avoid being quiet, The 14 Leadership Principles, The Behavioral Interview, Falling in love with Jeff Bezos, Failure stories, Be fresh at the onsite, Prepare to dive deep, Be Yourself, Supercharge Your Resume. 35 behavioral questions asked in 95% of Amazon interviews with examples Team / time management (positive & negative) https://youtu.be/CQG4Ui0oAmk 1. Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting it? What was the outcome and what did you learn from it? 2. Describe a long-term project that you managed. How did you keep everything moving along in a timely manner? 3. Give me an example of a time when you set a goal and were able to meet or achieve it Adaptation https://youtu.be/ys7fLcH5gpg 4. Tell me about a time you had to quickly adjust your work priorities to meet changing demands. Team / decision https://youtu.be/3NExTeMnobU 5. an example when you had to push back to HQ or challenged a decision 6. Tell me about the toughest decision you've had to make in the past six months 7. Tell me about a decision that you regret. Team / leadership https://youtu.be/Tg6BVRTsuic 8. What did you do when you needed to motivate a group of individuals? 9. Tell me about a time you stepped up into a leadership role Team / communication & negotiation https://youtu.be/UJXkaide9bU 10. Do you collaborate well? 11. Describe a situation when you negotiated with others in your organization to reach agreement. Team / coworkers https://youtu.be/ZsxkoZdyEcw 12. We've all had to work with people that don't like us. How do you deal with someone that doesn't like you? 13. We all make mistakes we wish we could take back. Tell me about a time you wish you’d handled a situation differently with a colleague. 14. The last time you had to apologize to someone Team / conflict https://youtu.be/Zz8iQ852YMs 15. Give me an example of a time you faced a conflict while working on a team. How did you handle that? 16. Tell me about a time when you received negative feedback from your manager. How did you respond? Problem solving https://youtu.be/2XxCUain1IU 17. Tell me about a time when you missed an obvious solution to a problem 18. A time when you faced a problem that had multiple possible solutions 19. Tell me about a time when you came up with a new approach to a problem. 20. Describe a time when you anticipated potential problems and developed preventive measures. 21. Describe a situation in which you found a creative way to overcome an obstacle. Strategy / data https://youtu.be/oRGKHTiM29E 22. How have you leveraged data to develop a strategy? 23. a time when you were 75% through a project, & you had to pivot strategy 24. Tell me about a time when you had to choose between technologies for a project 25. Tell me about a time you had to deal with ambiguity Innovation https://youtu.be/774ovkE2y5I 26. What’s the most innovative new idea that you have implemented? Ownership principle https://youtu.be/Rn3EjvukTkI 27. Describe a time when you sacrificed short term goals for long term success 28. Provide an example of when you personally demonstrate ownership. Strength / weakness https://youtu.be/q8fK73QjmbA 29. What's your greatest strength 30. Biggest weakness Clients https://youtu.be/OFEUzyB12rE 31. We all deal with difficult customers from time to time. Tell me about a challenging client-facing situation and how you handled it. 32. How do you show customer obsession? Failure https://youtu.be/eaUUeFoB9CQ 33. Tell me about a time you recovered from a difficult situation 34. Tell me about a time you failed and what you learned from it 35. Why Amazon https://youtu.be/H_KGM0i9jkA
Views: 98249 Dan Croitor
An Effective Service Catalogue: Myth or Reality?
 
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This session is designed to highlight the importance of: • Opening the dialogue between an IT service provider and its customer • Providing service levels and to what level • Creating a Service Catalogue to benefit the customer and provider. This webinar will discuss whether it is possible to create an effective Service Catalogue that provides benefits to the customer and service provider alike, and if it is, how to produce one. Our resident trainer Julian Brunger will be hosting the session for anyone involved in ITIL®, this webinar will be beneficial for Service Managers and Operational IT Managers.
Views: 1298 FGI Limited
SolarWinds Service Desk Overview
 
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Learn more: https://slrwnds.com/ServiceDesk Watch an introduction to SolarWinds® Service Desk to learn what today’s IT service management (ITSM) strategy demands from a solution. SolarWinds Service Desk provides a cloud-based, multi-tenant platform for integrated IT asset management and service desk. SolarWinds Service Desk provides the functionality necessary to meet today’s service management needs, including: Full ITIL suite (incident, problem, change, release) Powerful service catalog workflows and forms Customizable service portal Automation rules to drive ticket routing and priority Detailed roles and permissions for every user Open REST API and numerous built-in integrations AI and machine learning to suggest data points to users and agents With SolarWinds Service Desk, your team can move beyond ticket backlogs and into a streamlined service strategy. Connect with SolarWinds: THWACK IT Community: http://thwack.solarwinds.com/ Facebook: https://www.facebook.com/SolarWinds Twitter: https://twitter.com/solarwinds LinkedIn: http://www.linkedin.com/company/solarwinds Instagram: http://instagram.com/solarwindsinc/
Views: 529 solarwindsinc
EasyVista IT Service Catalog - Improve end-user satisfaction with a familiar working environment
 
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One size does not fit all when it comes to the self-service shopping experience. With EasyVista ServiceApps you are no longer tied to a single self-service portal or service catalog. You can create multiple service catalogs and self-service portals that are brandable and can be embedded in any website or existing intranet portal. The flexibility to fully configure a website with a service catalog, chat/video/audio interactions, important customer facing metrics, knowledge articles, social media feeds, software on demand and any other IT or non-IT service related action is available.
Views: 1611 EasyVista Inc
Alcor Webinar- How Is Asset Management Implemented in ServiceNow
 
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ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware, software, and virtual infrastructure – as well as non-IT assets – throughout their lifecycle.
Views: 25933 Alcor Solutions Inc.
CA Service Management Community Webcast 11-4-14
 
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CA Service Management 14.1 is coming out in November 2014 with features and capabilities focused on reducing total-cost-of-ownership of the solution and delivering on a superior user experience for decision makers, power users, and business consumers. Join Dale Clark and John Fulton from CA Technologies Product Management and Allen Houpt from Product Marketing in this CA Service Management Global User Community webcast. Learn what's new with CA Service Management, including enhancements to Unified Self-Service and mobility, and enhanced implementation, integration, operation, maintenance and upgrade. Also hear about new features specific to CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager.
Views: 4097 CA Communities
It's your time! Recruitment Campaign in Catalogue 4/2018
 
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Find out more on www.oriflame.com
What is Metadata Management?
 
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Learn how organizations manage their sources of metadata to define where their data comes from and what its meaning is. To Talk with a Specialist go to: http://www.intricity.com/intricity101/ www.intricity.com
Views: 56010 Intricity101